The processing time for orders is 3-5 business days. After that, delivery time within the United Kingdom is 1-2 days, 3-10 days for France and Germany and 5-10 days in the European Union and United States. The full Shipping policy can be viewed here: Shipping policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return, if and only if your product is damaged/there is a defect/you received the wrong item. Unfortunately, we do not offer any returns for any other reasons due to our products being made-to-order; we don't keep anything in stock, as soon as you order we get to work making your product, and for that reason we do not offer any sort of buyer's remorse type returns. The full Refund policy can be viewed here: Refund policy
